At Zushki Medical Supply Store, we strive to make your shopping experience simple, affordable, and reliable. Below you’ll find details about our shipping process, rates, and delivery times.

Flat Rate Shipping

• We offer flat rate shipping of $9.95 on all orders within the United States, regardless of order size or weight. Additional FLAT fee of $9.95 for lightweight DME equipment (walkers, rollators, canes, commodes, crutches etc.) regardless of quantity; if order ONLY contains lightweight DME equipment, the FLAT $9.95 for Medical Supplies is NOT assessed in addition to the FLAT $9.95 
• Additional FLAT $24.95 for wheelchairs regardless of quantity; if order ONLY contains wheelchairs, the FLAT $9.95 for Medical Supplies is NOT assessed in addition to the FLAT $24.95

Processing Time

• Orders are typically processed within 1–2 business days.
  
• You will receive a confirmation email with tracking information once your order has shipped.
  

Estimated Delivery Time

• Standard delivery typically takes 3–7 business days after your order has shipped, depending on your location.
  
• Delivery times may vary during holidays, inclement weather, or carrier delays.
  

Shipping Restrictions

• At this time, we only ship within the United States.
  
• We cannot ship to P.O. Boxes, APO, or FPO addresses.
  
• Oversized or restricted medical items may have additional delivery limitations.
  

Tracking Your Order

• Once your order ships, you will receive a tracking number via email.
  
• You can track your shipment directly through the carrier’s website.
  

Questions About Shipping?

If you have any questions about our shipping policy, please contact us:

📧 Email: support@zushki.com
📞 Phone: (800) 924-3560